Focus Points

Background
Each year healthcare product manufacturers, the FDA, and other organizations issue thousands of product and safety alerts. These alerts lack consistent terminology and format. The notifications arrive via fax, mail, or even through a sales representative’s visit. Add those shortcomings to a paper-based system to disseminate and track actions on the alerts at the healthcare facility level and the result may be a failure or delay in action that compromises patient safety.

The RASMAS Solution
RASMAS provides an immediate improvement in patient safety by automating many of the manual processes currently used by healthcare organizations to handle product and safety alerts. Utilizing state-of-the-art knowledge engineering techniques, RASMAS gathers recalls and alerts from a wide range of paper and electronic sources. Clinical experts then further review and refine the alerts for priority and reliability and release them to RASMAS subscribers in a simple to read, standardized format over the web. Our subscribers say that RASMAS has reduced alert processing time by up to 80%!

The core of RASMAS is patient safety and patient safety affects everyone who visits or stays in your hospital. RASMAS offers additional benefits and peace of mind to hospital staff such as Risk Managers and Department Heads.

RASMAS delivers the information that Risk Managers need to manage and mitigate risk.

...because you can't afford not to know...

Alerts come from many sources in many formats - letters, faxes, emails and phone calls - and, through different doors in your hospital. RASMAS brings them all into one place and gives you the data you need to know--in real time.

The Management Dashboard provides a real-time snapshot of current alert statuses across your organization! Know at-a-glance how many alerts are in process and on-time or delayed. Quick drill down allows you to get to the details of who's involved with the alerts for follow-up and intervention as needed. Coupled with detailed historical reports, subscribers now have detailed insight into facility and departmental efficiencies to establish, track and refine alert management benchmarks.

Key Benefits:

Closed loop responsibility model
Escalation triggers that can be set specific for your Account, by Alert, or by Alert type
Detailed workflow history for 'on the spot' audits
Comprehensive dynamic and historical reports

RASMAS gives Department Managers the tools they need to evaluate and act on alerts quickly and efficiently.

...because what you do is important...

Alert management typically resides at the department level. In most organizations, this usually means someone has been tasked to photocopy, distribute, and track all alerts that find their way to that department. Once the alert has left "mission control", tracking and documentation of the follow-through can be tricky. And recreating a paper trail from the sticky notes, mountains of photocopies and the scribbled responses is difficult.

Through automation of the alert management process, RASMAS delivers these features and benefits:

Profile driven alerts: Pharmacy gets the pharmacy alerts, Medical Supplies get the medical supplies alerts and Clinical Engineering gets the biomedical device alerts. Blood, biologics, OR supplies, facility items, toys and more! Once your organization has designated the appropriate responsible party by "domain", RASMAS ensures the alert goes directly to those individuals for prompt attention. You don't have to be the "middle man" anymore!
Duplicate detection and filtering: Before the alert is released to the subscribers, the National RASMAS Center has reviewed the alert for duplication against alerts that have already been released through RASMAS. To further reduce the workload, optional filters can be set to weed out alerts that do not apply.

Quick close: This feature provides the functionality to quickly close alerts for products not used in your organization.
FYI Notifications: Want to notify the physicians, nurse managers or other department staff about an alert? FYI notifications sends the alert via email and tracks those you notified

RASMAS improves patient safety through advanced technology.

...because patient safety doesn't just happen at the bedside...

Patient safety and medical errors are critical issues in healthcare today. In addition to developing strategies to reduce incidents within their facilities, healthcare organizations need better ways to obtain and respond to external information about potential hazards and safety concerns. RASMAS addresses this need head on through web-based delivery of product alerts and recalls directly to those with a need to know. And it provides workflow documentation, escalation and reporting. The result? The data you need to set your standards higher.